Publications and artworks.
Pony is a small design and art studio. From time to time we produce and publish things that people might like to buy. Pony is not a 24/7 retail store, and we are often away from the studio for periods of time, or we might be out walking the dog. Though our website will take orders while we are not here, we can only process them when we are. We will attend to your order as soon as we can. We generally process in-stock items within a week; made to order items will take a little longer.
Email us if you have any special requests, questions, or extraordinary orders. Your patience is greatly appreciated and will be rewarded with pleasure...
To keep things as simple and global as possible, we use PayPal Standard, which processes all purchases made via the Pony Shop, and all transactions are carried out by PayPal, externally to our website.
Shipping is free, anywhere in the world (as long as it is an address we can easily ship to). We use Royal Mail as our standard, using the most appropriate method we think suitable, depending on your location and the contents and value of your order.
All prices are in GBP and include the appropriate UK VAT rate: 0% for our publications, 20% for everything else.
Non-EU customers are VAT exempt (0%).
VAT is resolved at PayPal checkout.